One teacher in Memphis, Tenn. who asked to be identified only by her first name, Amber, said the outage caused students to miss out on two classes, including a homeroom session meant to set them up for the day, check on their health and well-being, and focus on social-emotional learning. and Pennsylvania State University all reported problems, according to the Washington Post. And schools and universities in Atlanta, Durham, N.C. Planned online classes for students in the Rio Grandes Valley area of Texas were also affected. have moved to online learning, the outage was especially problematic on what was often the first day of school.įor example, the University of Iowa reported 1,359 meetings had been scheduled to take place during the outage, according to the Des Moines Register. But users took to Twitter to voice annoyance that they could not access the platform. It's unclear how many organisations, companies and school districts were affected. Credit: Downdetector The Zoom outage, as shown by Downdetector , which tracks various tech outages, showed the spike in problems on Monday that arose when the platform problems began. Zoom did not explain what caused the outage, saying on its status page only that it had found the issue and resolved it. and parts of Europe took to social media to express relief at missing on-camera meetings, key workers and front-line users such as teachers – who remain heavily reliant on video conferencing to get work done – found themselves unable to perform their jobs. The now-popular video conferencing platform had yet to become a mainstay of work-from-home employees forced out of the office by the Covid-19 pandemic.īut the three-hour outage this week that took the company’s meeting and webinar services offline highlights the fact that enterprise tech outages no longer just affect white-collar workers. A year ago, an outage like the one Zoom experienced Monday would have largely gone-unnoticed.
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